OUTPUT LEVEL
BTS | 2 years of post-secondary education
RNCP 38362
TRAINING DURATION
2-year work-study program
AREAS OF ACTIVITY
Distribution, Retail, Mass Merchandising, and E-commerce
BTS in Operational Business Management – MCO
The BTS in Retail Management (MCO) trains professionals to take charge of the management and development of a retail unit. The program combines team management, operational management, customer relationship development, and business management . Students learn to organize a team’s work, manage inventory and supplies, monitor performance, and implement sales strategies to grow and retain the customer base.
- Acquire the skills needed to manage a business unit.
- Master the techniques of operational management and business oversight.
- Develop the sales and interpersonal skills essential for customer relations.
- Be able to contribute to the business and financial growth of an organization.
- Prepare students to take on leadership roles in various business environments.
- Manage and lead a sales team.
- Organize the work and help build a motivated team.
- Oversee the day-to-day operations of a business unit.
- Manage inventory, procurement, and purchasing.
- Develop and monitor budgets and sales targets.
- Evaluate performance and analyze business results
- Welcome, advise, and assist customers.
- Implement initiatives to attract, satisfy, and retain customers.
- Alternating between periods of training and periods of work experience.
- Applying the skills acquired in a professional setting.
Through Parcoursup—open to anyone with a high school diploma
CONTACT idrac BUSINESS SCHOOL
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Grasse Campus
Le Palais
18 rue de l’ancien palais de Justice
06130 Grasse
